Article 1: Object

These conditions govern sales.

Article 2 – Price

The prices of our products are indicated in livres sterling

All orders are payable in livres sterling.

The company thiscarpet reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of the validation of the order and subject to availability.

The products remain the property of thisCarpet until full payment of the price.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

Article 3 – Orders

You can order:

On the Internet: thiscarpet.com
The contractual information is presented in english and will be confirmed at the latest when your order is validated.

The company thiscarpet reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 – Validation of your order

Any order appearing on the thiscarpet.com website implies acceptance of these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction.

You declare to have full knowledge of it.

The order confirmation will constitute signature and acceptance of the operations carried out.

A summary of the information of your order and of these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.

Article 5 – Payment

The fact of validating your order implies for you the obligation to pay the price indicated.

The payment of your purchases is made by credit card using the secure system stripe or paypal

The card is debited only when the order is dispatched. In the event of split deliveries, only the products shipped are debited.

Article 6 – Return

You have a return period of 14 days from receipt of your products to exercise your right of return without having to justify reasons or to pay a penalty.

Contact us at our email address: hello@thiscarpet.com we will send you a return label as soon as possible.

We accept all returns even if the product is unpacked and opened. However, the product must be in good condition and not seriously damaged.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of return.

Return costs are free

In the event of exercise of the right of return, thisCarpet company will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.

EXCEPTIONS TO THE RIGHT OF RETURN

The right of return does not apply to:

The provision of services fully performed before the end of the withdrawal period and the performance of which has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.
The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
The supply of goods made to the consumer’s specifications or clearly personalized.
The supply of goods liable to deteriorate or expire rapidly.
The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
Transactions concluded during a public auction.
The supply of digital content not provided on a material medium, the execution of which has begun after the express prior agreement of the consumer and express waiver of his right of return.

Article 7- Availability

Our products are offered as long as they are visible on the thiscarpet.com website and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the thiscarpet.com website is not intended to sell its products in large quantities. Consequently, thiscarpet.com reserves the right to refuse orders for 5,000 identical items.

Article 8 – Delivery

The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In the event of a delay in shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.

In the event of late delivery, you have the option of canceling the order. If in the meantime you receive the product, we will reimburse it and the shipping costs.

In the event of deliveries by a carrier, the company thisCarpet cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.

Article 9 – Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.

Article 10 – Liability

ThisCarpet cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order.

Furthermore, thisCarpet cannot be held liable for damage resulting from improper use of the purchased product.

Finally, the company thisCarpet cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 – Applicable law in the event of disputes

The language of this contract is English.

Article 12 – Intellectual property

All elements of the thisCarpet site are and remain the exclusive intellectual property of thisCarpet. No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound.

Article 13 – Personal data

The company thisCarpet reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.

They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

You have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.

Cookies: thiscarpet.com site may ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the site you are visiting.

It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and save information. Certain parts of this site cannot be functional without the acceptance of cookies.

Article 14 – Archiving Proof

ThisCarpet company will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy.